Privacy policy

Last Updated January 12, 2025 5:34 pm UTC+0

Last Updated January 12, 2025 5:34 pm UTC+0

This policy explains how PVS Infotech Ltd collects and uses personal information when you visit this website, contact us, or apply to work with us. We are committed to handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

PVS Infotech Ltd is the controller of the personal information described in this policy. We are a company registered in England and Wales (company number 15310874) with our office at Sherbourne House, 247 Humber Avenue, Coventry CV1 2AQ, United Kingdom and Registered office address128 City Road, London, United Kingdom, EC1V 2NX

If you have any questions about this policy or your information, contact us at info@pvsinfotech.com or write to us at the address above.

Information we collect

We only collect information you give us or that is needed to run this website:

  • Enquiries. When you use our contact form or email us: your name, email address, company name, the service you are interested in, and anything you include in your message.
  • Clients and suppliers. When we work together: business contact details, correspondence, and the information needed to deliver services and handle invoicing.
  • Job applicants. When you apply for a role: your CV, contact details, work history, qualifications, and any other information you choose to share with us during the recruitment process.
  • Technical information. When you visit the site: your IP address, browser type and the pages you view, recorded in standard server logs by our hosting provider for security and to keep the site running.

We do not knowingly collect special category data (such as health information) unless you choose to share it, for example to request adjustments during recruitment.

How we use your information and our lawful basis

Under UK GDPR we must have a lawful basis for each use of your information:

  • To reply to your enquiry and discuss a project: our legitimate interests in responding to people who contact us, or steps taken at your request before entering into a contract.
  • To deliver services and manage our relationship with clients: performance of a contract.
  • To keep financial and tax records: compliance with a legal obligation.
  • To assess job applications: our legitimate interests in recruiting, and steps taken at your request before entering into an employment or service contract.
  • To keep this website secure and working: our legitimate interests in protecting our systems.

We will not use your information for marketing unless you have asked to hear from us, and you can opt out at any time. We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

Who we share your information with

We only share your information where necessary, with organisations that act on our instructions and are required to keep it secure:

  • our website hosting and email providers
  • IT, software and applicant tracking system providers we use to run our business and recruitment
  • our accountants and professional advisers
  • regulators, law enforcement or other authorities where the law requires it

International transfers

Some of our service providers may store or process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum approved by the Information Commissioner.

How long we keep your information

  • Enquiries that do not lead to work: up to 24 months after our last contact.
  • Client and supplier records: six years after the end of the relationship, to meet tax and legal requirements.
  • Unsuccessful job applications: up to 12 months after the role is filled, unless you agree to us keeping your details for future roles.

After these periods, we securely delete or anonymise the information.

Cookies and third-party content

This website does not use advertising or analytics cookies. WordPress may set essential cookies if you log in to the site. Our contact page shows an embedded Google Map, which is provided by Google and may set its own cookies and collect your IP address when the map loads. Google handles this information under its own privacy policy.

If we add analytics or other non-essential cookies in future, we will ask for your consent first and update this policy.

Your rights

You have the right to:

  • ask for a copy of the personal information we hold about you
  • ask us to correct information that is wrong or incomplete
  • ask us to delete your information
  • ask us to restrict how we use your information
  • object to us using your information where we rely on legitimate interests
  • ask us to transfer your information to another organisation, where this applies
  • withdraw consent at any time, where we rely on your consent

To use any of these rights, email info@pvsinfotech.com. We will respond within one month. There is normally no charge.

Keeping your information secure

We use appropriate technical and organisational measures to protect your information, including encrypted connections to this website, access controls, and only giving access to people who need it.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.